PlayWins Cookie Policy

At PlayWins, we use cookies and similar tracking technologies to operate our website, improve your gaming experience, and keep your account secure. This Cookie Policy explains what cookies are, how we use them across our platform, and what choices you have regarding their use. By continuing to browse or play at Play Wins Casino, you agree to our use of cookies as described below.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit our website. They allow us to recognise your device, remember your preferences, and understand how you interact with our services. We at PlayWins rely on cookies to make sure our site functions correctly, to personalise your experience, and to comply with our regulatory obligations under our UK Gambling Commission licence.

Why We Use Cookies

We use cookies for a variety of purposes connected to running a safe and enjoyable online casino. Our PlayWins platform depends on cookies to authenticate your session once you complete a playwins login, to maintain your logged-in state as you move between our Casino, Live Casino, Sports, In-Play, Horse Racing and Virtuals verticals, and to remember your language and currency preferences (GBP is the only currency we support).

• We use cookies to keep you securely signed in after you complete your playwins casino login and to prevent unauthorised access to your account.
• We use cookies to remember your responsible gambling settings, including deposit limits and self-exclusion status checked against GAMSTOP and our sister brands.
• We use cookies to track your interaction with promotional offers, including your eligibility for a playwins bonus or a playwins casino bonus, such as our Casino Welcome Offer or Sports Welcome Offer.
• We use cookies to analyse traffic patterns, page performance, and technical errors so that we can continually improve our Play Wins Casino website.
• We use cookies to detect fraudulent activity, duplicate accounts, VPN or proxy usage, and other prohibited practices outlined in our User Agreement.

Categories of Cookies We Use

Our PlayWins library of cookies falls into several distinct categories, each serving a specific function. We have organised these categories below so that you understand exactly what data each type collects and why we consider it necessary.

• Strictly Necessary Cookies — these cookies are essential for our website to work. They allow you to log in, navigate between pages, place bets, and access the Cashier. Without these cookies, our services cannot be provided.
• Functional Cookies — these remember choices you make, such as your preferred display settings, so that Play Wins can deliver a more personalised visit each time you return.
• Performance and Analytics Cookies — these collect information about how you use our site, including which games you view, how long you stay, and which pages generate errors, helping us refine our offering of 1,800 games across slots, jackpots, scratch games, and table games.
• Targeting and Advertising Cookies — these are used to deliver relevant marketing messages, including information about a playwins no deposit bonus or other promotional campaigns, both on our site and through third-party advertising networks.

Third-Party Cookies

We work with a number of trusted partners, including payment providers, marketing platforms, and game software suppliers such as NetEnt, Pragmatic Play, Play'n GO, Blueprint Gaming, and Playtech, whose content may set their own cookies when you interact with their games or promotions. Our PlayWins Casino also uses third-party analytics services to help us understand overall site performance. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these partners for further information.

Cookies and Your Account

When you register or log in to play wins casino, certain cookies are placed to verify your identity, confirm your age and location (our services are available exclusively to players located in the United Kingdom who are 18 or over), and maintain the integrity of your session. These cookies also help us conduct enhanced know-your-customer checks, monitor for irregular playing patterns, and support our obligations under anti-money laundering regulations. We may use cookies in combination with other verification tools, including device fingerprinting, to detect the use of emulators, virtual environments, or disguised device identities, which are prohibited under our terms.

How Long Do Cookies Last?

Some cookies are session cookies, which are automatically deleted once you close your browser. Others are persistent cookies that remain on your device for a set period, allowing us to recognise you on subsequent visits, remember your preferences, and keep track of ongoing promotions such as our welcome offer wagering progress or Big Bass Boost eligibility. Persistent cookies typically expire after a defined retention period, after which they are automatically deleted or refreshed upon your next visit.

Managing Your Cookie Preferences

You have the right to control and manage cookies in a number of ways. Most web browsers allow you to view, delete, and block cookies through your browser settings. Please note that if you choose to disable strictly necessary cookies, certain features of our website — including the ability to log in, deposit, or withdraw funds — may no longer function correctly.

• You can adjust your browser settings to refuse all or some cookies.
• You can delete cookies that have already been placed on your device at any time.
• You can use private or incognito browsing modes to limit cookie storage during your session.
• You can opt out of certain third-party advertising cookies through industry opt-out tools where available.

If you disable cookies, we may not be able to remember your login details, and you may be required to log in manually every time you visit our site or attempt a playwins casino login.

Cookies and Responsible Gambling

We are committed to promoting safer gambling and use cookies responsibly to support this goal. Cookies help us apply your chosen deposit limits, recognise if you have self-excluded through GAMSTOP, and ensure that self-exclusion is cross-checked across our sister brands, including Winomania, LuckyMate, Betnero, 7bet, Betcrown, and BetFusion. We never use cookies to encourage excessive play, and we support GambleAware in promoting responsible gambling practices.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. Any updates will be posted on this page, and where appropriate, we will notify you of significant changes. We encourage you to review this policy periodically to stay informed about how we use cookies.

Who We Are

Our website is operated by Anakatech Interactive Limited, a company registered in Malta (company no. C 61918), with its registered address at Soho Office Space, The Strand Fawwara Building, l-Imsida, GZIRA GZR1401, Malta. The gambling software and facilities used on our site are provided by Anakatech Limited, registered in the British Virgin Islands (company no. 1736422). We operate under a licence issued by the UK Gambling Commission, and our services are intended exclusively for players located within the United Kingdom.

Please note that effective 01 April 2026, the operation of PlayWins was transferred to Anakatech Interactive Limited. Any claims or inquiries relating to activity before this date remain the responsibility of the previous operator and should be directed to asg_supportcenter@aristocrat.com.

Contact Us

If you have any questions about our use of cookies or this policy, please reach out to our support team via live chat on our website, through our contact form, or by emailing support@playwins.com. Our live chat is available from 08:00 to 23:00 Monday to Friday, and from 10:00 to 22:00 on Saturdays and Sundays. Outside these hours, we welcome your queries by email at any time.