About PlayWins

Welcome to Play Wins, the UK-facing online casino and sportsbook that we launched in 2024 with one goal: to give British players a fair, secure and genuinely enjoyable place to play. At PlayWins Casino, we combine a broad games library with a full sportsbook, transparent terms and a licence that keeps every spin and every bet accountable to UK regulation.

Who We Are

PlayWins is operated by Anakatech Interactive Limited, a company registered in Malta (company no. C 61918, registered address Soho Office Space, The Strand Fawwara Building, l-Imsida, Gzira GZR1401, Malta). The gambling software and technical facilities behind our platform are provided by Anakatech Limited, registered in the British Virgin Islands (company no. 1736422, Vistra Corporate Services Centre, Wickhams Cay II, Road Town, Tortola, VG1110, BVI). Effective 01 April 2026, the operation of playwins.com was transferred to Anakatech Interactive Limited. Any claims, disputes or inquiries relating to account activity before that date remain the responsibility of the previous operator and should be directed to asg_supportcenter@aristocrat.com. From that date onward, we are the party responsible for your Play Wins experience.

Our Licence and Regulatory Standing

We hold our operating licence solely from the UK Gambling Commission. Anakatech Interactive Limited operates under UKGC account no. 48789, Remote Casino Operating Licence and Remote General Betting Standard – Real Events Licence 000-048789-R-327402-013, first issued on 23 November 2017 and updated 17 October 2025. This licence authorises us to offer casino games plus real and virtual event wagering through our website, mobile phone, TV or other online service. Our software provider, Anakatech Limited, holds UKGC account no. 48788 under Gambling Software Licence and Game Host Casino Licence 048788-R-327401-0011. We have operated under licence 048789-R-327402-013 since 01 April 2026. Player funds at PlayWins are held separately from our operational funds, but under the Gambling Commission's segregation rules these funds are classified as 'Not Protected' — they would not be safeguarded in the event of insolvency. We comply with all applicable Gambling Commission Technical Standards and the LCCP, and our services are governed by the law of England and Wales, with the exclusive jurisdiction of its courts.

Who Can Play With Us

Our services are intended exclusively for players located in the United Kingdom, and registration requires you to be physically within the UK at the time of sign-up. You must be at least 18 years old, a natural person, not self-excluded, and not an employee of ours or a close relative of one. Corporate accounts are not accepted, and we allow only one account per player across our brand. Getting started is simple through our straightforward PlayWins Casino registration process. We prohibit duplicate accounts sharing the same device, household, IP address, name or email, and we do not permit the use of VPNs, proxies or any technique that masks your true location. Self-exclusion through GAMSTOP is checked across our sister brands, including Winomania, LuckyMate, Betnero, 7bet, Betcrown and BetFusion, so an exclusion registered with any of them also applies to your Play Wins account.

Games, Providers and Sports

Our PlayWins casino library totals 1,800 games, made up of 1,388 slots, 39 table games, 31 scratch games and 7 jackpot titles, including Mega Moolah and Wild Leprechaun. We work with leading studios such as NetEnt, Games Global, Pragmatic Play, Play'n GO, Blueprint Gaming, Hacksaw Gaming, Red Tiger, Spinoro and Playtech, bringing you titles like Dead or Alive 3: Wanted, Gates of Olympus Super Scatter, Gonzo's Quest and Sugar Rush. Beyond the reels, we run a full sportsbook covering 34 sports — from football and horse racing to darts, cricket and e-sports — alongside In-Play, Horse Racing and Virtuals verticals, so you can bet and play in one place.

Bonuses and Promotions

New customers can claim our Casino Welcome Offer of 50 Bonus Spins on Big Bass Splash after a minimum £10 deposit using Visa, Mastercard, Google Pay or Apple Pay, entering code PWIN50 in the Cashier. We also offer a Sports Welcome Offer of a £10 free bet on your first deposit. While we do not currently run a PlayWins no deposit bonus, our welcome packages are designed to reward your very first deposit rather than require none at all. Regular players can enjoy Big Bass Boost, our weekly Game of the Week promotion, Drops & Wins by Pragmatic, and Lucky Rush by Playtech. Every PlayWins Casino bonus is governed by our Bonus Terms and Conditions, including standard x10 wagering, a £2 maximum bet while a bonus is active, and a 30-day expiry on active bonuses.

Payments You Can Trust

All transactions on our platform are processed in Pounds Sterling (£) only. Our minimum deposit is £10, and our minimum withdrawal is also £10. We accept debit cards, online wallets, vouchers, prepaid cards and bank transfers, but we do not accept credit cards or third-party payment methods under any circumstances — the name on your payment method must match your registered PlayWins login details. Withdrawals are returned via the same method used to deposit wherever possible, and we charge no fees ourselves, although your bank may apply its own. We aim to process withdrawals within two business days of receiving your documentation, with funds typically reaching you the same business day and never later than three business days after processing.

Player Protection Comes First

We verify every player's identity and age electronically at registration and apply enhanced KYC checks, including proof of address, source of funds and liveness verification, before releasing significant withdrawals. We support GambleAware and integrate GAMSTOP self-exclusion across our brand family. Deposit limit increases require 24 hours' notice, while decreases apply immediately, giving you control over your spending at all times.

Getting in Touch

Our support team is available through live chat, a contact form and email at support@playwins.com. Live chat runs from 08:00 to 23:00 Monday to Friday and 10:00 to 22:00 on weekends; outside these hours, email remains open. Whether you need help with your PlayWins casino login, a payment query or a question about an active promotion, we're here to help every step of the way. Join us at Play Wins today and discover why thousands of UK players choose PlayWins as their trusted home for casino games and sports betting.

Content updated: September 16, 2026